SPOKANE, Wash. — A new partnership between Gonzaga University’s Center for Lifelong Learning and The Etiquette Institute aims to create etiquette coaches through a new training program for etiquette and professionalism consulting.
A rapid evolution in the workplace and online workspace after the COVID-19 pandemic challenged managers and employees alike in how they communicate and work with each other, with partners and with clients.
“After returning to the workforce, many companies have turned to etiquette coaches to help employees navigate issues from managing their professional image to sending a well-crafted email,” says O. Ray Angle, president of The Etiquette Institute and Gonzaga’s assistant vice president for career and professional development.
Individuals who complete the two-day training will earn an Etiquette Consulting Certificate, which provides the knowledge needed to start a business as an etiquette consultant or to serve as an organization’s in-house etiquette specialist.
With this Gonzaga partnership, the etiquette certificate joins a long list of certificates offered by GU’s Center for Lifelong Learning in fields ranging from leadership to climate literacy, software engineering to healthcare, and more.
"We are excited to partner with The Etiquette Institute to provide training that not only fosters professionalism but also helps individuals build social capital,” says Rachelle Strawther, director of GU’s Center for Lifelong Learning. “This collaboration empowers people to strengthen their relationships and navigate both social and professional environments with confidence.”
The certificate is available now through Gonzaga. It covers a broad range of etiquette issues involving dining, hosting, giving presentations, technology etiquette (aka “Netiquette”), making introductions, telephone usage, extending invitations and networking. Customized trainings on professionalism and etiquette are also available for organizations.
For more information and to register, visit the Gonzaga Center for Lifelong Learning website for Professionalism and Etiquette.
