SPOKANE COUNTY, Wash. — All power has been restored to Avista customers near Medical Lake and Airway Heights. Avista has not released the cause of the outages that impacted over 5,000 customers on Wednesday morning.
The utility restored power before 8:30 a.m.
Avista’s outage map can be found here.
In the event of an outage, here are the ways to report it to Avista:
- Download the Avista mobile app, available in Apple and Google Play stores, for access to reporting, status, and outage map
- Text OUT to 284-782 (You can register for this service by texting REG)
- Report via the web at myavista.com/outage
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What to do Before the power goes out
- Sign up to receive outage alerts from your utility company.
- Download a news app to receive push updates and news alerts about the weather forecast.
- Have your cell phone charge.
- Have a plan for your pets and livestock.
- If your water supply is dependent on electricity, fill your bathtub with water.
- Ensure smoke alarm batteries have been changed recently.
If you have a medical need that relies on electricity, visit the Food and Drug Administration published Guidance on Home Use Devices, recommendation list. Maintain medical information, a list of emergency contacts, extra oxygen tanks, battery backups and contact information for transportation services.
Assemble an emergency storm kit containing flashlights and fresh batteries, battery-powered radio or TV and extra batteries, bottled water, nonperishable foods, blankets, bedding or sleeping bags, first-aid kit and prescription medications.
Here are some other steps you should take when your power goes out:
- Turn off all the appliances that were on before the power went out.
- Unplug electronic equipment, including computers.
- Leave a light or radio on as an alert when power has been restored.
- Help Avista crews working in a neighborhood know which homes have power by turning on the front porch light.
- Do not wire an emergency generator into a home’s electrical system, unless there is a disconnect switch to separate generated power from Avista’s distribution system. Backfeed into power lines could injure or kill a lineman working to get electricity restored.
- Use a generator only to run specific appliances and locate it outside so poisonous carbon monoxide fumes do not enter the home.
How to stay warm during a power outage:
- Wear layer clothing
- Put handwarmers in gloves and socks
- Close up rooms you won’t be using
- Huddle in one small room
- Use duct tape and plastic to cove windows for extra insulation
- Close blinds and curtains at night
- Utilized fireplace or wood stove
- Drink warm liquids
Tips for food if power is out longer than two hours:
- Half full freezer will hold food safely for about 24 hours.
- Full freezer will hold food safely for 48 hours.
- DO NOT open freezer don't unless you need too.
- Refrigerator items like milk, other dairy products, meat, fish, eggs, gravy and spoilable leftovers should be packed into a cooler surrounded by ice. Styrofoam coolers are fine as well.
- Use "digital quick-response" thermometer to check the food temperature right before you cook or eat it.
- Throw away any food with a temperature of 45 degrees Fahrenheit or higher.
Other important information:
- Write important information on paper, including phone numbers and addresses.
- If you have a generator, use it safely. Running a generator improperly can kill you in as little as five minutes if the concentration of carbon monoxide is high enough. Keep it as far away from your home as possible and direct the exhaust away from windows.
- Check on nearby neighborhoods by communicating with neighbors and family members to let them know. Check to see if elderly neighbors are able to navigate when the lights aren’t on—or if they might want or need your help.
